1. Information We Collect
When you request a quote, consultation or assessment, we collect the contact details you provide — such as your name, phone number, email address, state or ZIP code, and information about your property and security requirements. Our websites also record standard technical data (browser type, pages visited) and, on advertising landing pages, campaign attribution parameters (such as UTM tags or click IDs) so we can measure advertising performance.
2. How We Use Your Information
We use your information to respond to your inquiry, prepare quotes and system designs, schedule consultations and installations, provide customer support, and improve our services and advertising. We do not sell your personal information to third parties.
3. Communications
By submitting a form on this website, you agree that TrustPoint Surveillance may contact you about your inquiry by phone, text message or email. You may opt out of non-essential communications at any time by contacting us at [email protected].
4. Data Security
We apply reasonable administrative and technical safeguards to protect the information you submit. However, no method of transmission over the internet is completely secure, and we encourage you not to submit sensitive information (such as alarm codes) through web forms.
5. Third-Party Services
Our website may embed third-party services such as Google Maps. These services are governed by their own privacy policies. Advertising platforms (such as Google Ads or Meta) may receive conversion signals when you submit a form on our advertising landing pages.
6. Contact
Questions about this policy may be directed to TrustPoint Surveillance, One Penn Plaza, New York, NY 10119, or [email protected].